Researching the user behaviours of Airline Travel
Research Goals:
- What are Users trying to do on these apps/websites and what is important to them
- What (if anything) is preventing them from completing their intended tasks
- What else would they like to be able to do on airline websites and apps
- what do they appreciate on other apps and websites
- what should we avoid doing on our sites.
Results & Analysis
https://s3-us-west-2.amazonaws.com/secure.notion-static.com/d983ae89-b4c1-4864-9e0b-420a7408b598/PR02_Online_Survey.pdf
Original Typeform Report:
https://clarailena.typeform.com/report/mPCMTf/OdhlJoToGhoYB3aP